SMS Messaging Terms & Compliance

Program Description
This messaging program sends appointment confirmations, reminders, service notifications, and customer support messages to customers who have interacted with CSG (Convenience Services Group) through our website or service forms and have explicitly opted in to receive SMS notifications.

Opt-in consent is collected via web forms that include a dedicated checkbox for SMS consent.

Messages may include appointment confirmations, appointment reminders, service or scheduling updates, estimate notifications, and customer support communications.

Message frequency varies depending on your interaction with our services.

Cancellation Instructions
You may cancel the SMS service at any time by replying STOP to the number that sent the message.

After sending STOP, you will receive a confirmation message indicating that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from us unless you opt in again.

To rejoin, simply sign up again through our forms or service requests.

Support Information
If you experience issues with the messaging program, reply HELP for assistance.

You may also contact us at:
Email: [email protected]
Phone:

Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.

Message & Data Rates
Message and data rates may apply for messages sent to you from us and from you to us.

Message frequency varies depending on your service usage and communication with our team.

For questions regarding your text messaging plan, please contact your wireless provider.

Supported Carriers
Our SMS program supports most major U.S. wireless carriers including AT&T, T-Mobile, Verizon, Sprint, and most regional carriers. Carrier participation may vary.

Age Restriction
You must be 18 years or older to participate in this SMS messaging program.

Privacy Policy
For information on how we collect, use, and protect your data, please review our Privacy Policy on our website.

General Terms

This website (the “Site”) is owned and operated by CSG (Convenience Services Group), DBA CSG.

By accessing or using the Site, you agree to comply with and be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services or features offered through the Site.

Accessing the Site in any manner constitutes your acceptance of these Terms.

We reserve the right to modify these Terms at any time. Updated versions will be posted on the website, and continued use of the Site after changes indicates your acceptance of the revised Terms.

Intellectual Property Rights

Our Limited License to You
All content on this Site including text, graphics, logos, images, and software is the property of CSG (Convenience Services Group) or its licensors and is protected by copyright, trademark, and intellectual property laws.

The Site is provided for personal, non-commercial use only.

You may not reproduce, distribute, modify, publish, transmit, sell, or exploit any content without prior written permission from CSG.

You may download or print a single copy of website pages for personal use provided that all copyright notices remain intact.

Your License to Us

By submitting or posting content including comments, feedback, photos, videos, or messages through our website or digital platforms, you grant CSG (Convenience Services Group) a royalty-free, perpetual, worldwide, non-exclusive license to use, modify, reproduce, distribute, and display that content.

You represent that you own the rights to the material or have permission to share it.

Disclaimers

Our website may include links to third-party websites. These links are provided for convenience and do not imply endorsement.

The information and services provided on this website are offered “as is” without warranties of any kind, either express or implied.

To the fullest extent permitted by law, CSG (Convenience Services Group) disclaims all warranties including merchantability and fitness for a particular purpose.

You agree to indemnify and hold harmless CSG, its officers, employees, and affiliates from any claims or damages resulting from your use of the Site or violation of these Terms.

Online Commerce

Some areas of the Site may allow purchases or transactions with third-party vendors.

CSG is not responsible for the quality, reliability, or accuracy of third-party products or services.

Any transactions with third-party vendors are solely between you and the vendor.

Registration & Passwords

Certain features of the Site may require account registration.

You agree to provide accurate and complete information and to maintain the confidentiality of your login credentials.

You are responsible for all activities that occur under your account.

If you suspect unauthorized access, please notify us immediately at [email protected].

Termination

We reserve the right to suspend or terminate access to the Site without notice if a user violates these Terms or engages in unlawful or harmful activity.

Upon termination, all rights granted under these Terms will cease immediately.

Governing Law

These Terms of Service shall be governed by the laws of the State of Indiana, United States, where CSG (Convenience Services Group) operates.

Any disputes shall be resolved in accordance with applicable state and federal laws.

Changes to Terms of Service

We may update these Terms periodically. The latest version will always be available on our website along with the updated effective date.

Continued use of the Site constitutes acceptance of any updates.

Contact Information

CSG (Convenience Services Group)
DBA: CSG

📍 Address:

📧 Email: [email protected]

🌐 Website:

📞 Phone: {{location.phone}